Custom Alerts Keep Chemical Feed Tanks from Running Empty

Custom Alerts Keep Chemical Feed Tanks from Running Empty

I have a chemical feed tank on my whole-house reverse osmosis (RO) water system. This chemical is a pretreatment before the water enters the RO membranes. I found out the hard way that if I let my water flow into the membranes for just 30 minutes without the pretreatment, it would ruin the RO membranes. It was surprisingly easy to forget to keep the tank full. I have a busy life and I always thought I had more time than I did to keep track of it. I ended up spending a lot of money buying new RO membranes simply because I forgot and let the chemical feed tank run empty.

Then I installed the NightOwl Monitoring & Control System. I set up an alert to tell me when the tank level drops below a certain threshold. Now I get an e-mail notification when it’s time to fill the tank. It no longer runs empty and my RO membranes are lasting much longer. In fact, I have saved enough money from that one change to cover the cost of the data subscription. Imagine how happy your customers would be if you did this for them!

Another benefit of the NightOwl Monitoring & Control System is that I can easily monitor the health of the chemical injection pump. We all know that those pumps can fail without warning. Sometimes, the only way you know they are broken is when you see other problems arise. Now you can monitor the levels in the chemical feed tanks and see that the levels are dropping at a steady rate. If the level is not dropping, then you know your pump is not working.

Chemical feed tanks are used for many purposes. One of the most common — and critical — applications is for injecting chlorine into public water distribution system. If a public water system allows water to flow to their customers without the proper levels of chlorine, it could cause not only a public health issue but also a regulatory one that would cost the water system a lot of money. By monitoring the levels in the chemical feed tank, a water system can be confident that the tank is not empty and that the pump is functioning properly.


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    Jim Blair

    Jim Blair

    Over 30 years as a water well driller and industry innovator. Deep knowledge of drilling, pump systems, and the operational challenges of rural and municipal water supply. Pioneered the integration of monitoring and control technologies into well operations, creating solutions that increase stability and long-term value for service companies.